Mobile users in the United Arab Emirates (UAE), both du and Etisalat have announced the launch of free eSIM activation services, providing customers with greater flexibility and convenience in managing their mobile connections. The move comes as part of efforts to enhance digital innovation and streamline the customer experience in the rapidly evolving telecommunications landscape of the UAE.

eSIM, or embedded SIM, technology allows users to activate a digital SIM card directly onto their devices, eliminating the need for a physical SIM card. This enables users to switch between mobile operators and plans seamlessly, without the hassle of swapping physical SIM cards. With the introduction of free eSIM activation services, du and Etisalat are paving the way for a more streamlined and user-friendly mobile experience for customers across the UAE.

For e& users looking to take advantage of the free eSIM activation offer, here is a step-by-step guide to getting started:

Step 1: Check Device Compatibility Before proceeding with eSIM activation, ensure that your device supports eSIM technology. Most modern smartphones and wearable devices, including the latest iPhone models and select Android devices, are compatible with eSIM.

Step 2: Visit the Nearest du or Etisalat Store Head to the nearest du or Etisalat store to initiate the eSIM activation process. Friendly staff will assist you in selecting the most suitable eSIM plan for your needs and guide you through the activation process.

Step 3: Provide Necessary Documents Present your Emirates ID or passport for identity verification purposes. You may also need to provide additional documents as per the requirements of du or Etisalat.

Step 4: Receive QR Code Once your identity is verified, you will receive a QR code from the service provider. This QR code contains the necessary information to activate the eSIM on your device.

Step 5: Activate eSIM Open the settings menu on your device and navigate to the “Mobile Data” or “Cellular” section. Select “Add Cellular Plan” or “Add Data Plan” and follow the on-screen instructions to scan the QR code provided by du or Etisalat.

Step 6: Complete Activation Process Once the QR code is scanned, your eSIM will be activated, and you will be able to use your device with the new eSIM plan.

By following these simple steps, e& users can take advantage of the free eSIM activation offer from du and Etisalat, unlocking a world of convenience and flexibility in managing their mobile connections. With eSIM technology poised to revolutionize the way we use mobile devices, this initiative marks a significant milestone in the journey towards a more connected and digitally empowered society in the UAE.

Published: 08th Feb 2024

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